Barista & Customer Experience Specialist

Kroger; Kansas; On-site; USD 24,000 - 30,000; Full time

Job summary

Kroger is hiring for a customer service role in our coffee shop where you’ll help customers with product knowledge, make beverage selections to recipe standards, and process transactions using our guidelines. You’ll maintain cleanliness and safety, stock and label items, and promote teamwork in a fast-paced environment.

You will learn our product range, respond to questions, and support store goals while upholding our values of respect, integrity and inclusion.

Qualifications

• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Must follow safety and food handling guidelines.
• Good communication with customers and team members.

Responsibilities

• Answer questions and suggest products to customers.
• Prepare beverages to recipe standards and customer requests.
• Tender transactions using company best practices.
• Label, stock and inventory department merchandise.
• Maintain clean, safe, and organized coffee shop workspace.

Skills

Customer service

Product knowledge

Teamwork

Cash handling

Food safety

Safety awareness

Communication

Problem solving

Tools

Espresso machine

Commercial coffee equipment

POS system

Refrigeration & ovens

Job description

Kroger is hiring for a customer service role in our coffee shop where you’ll help customers with product knowledge, make beverage selections to recipe standards, and process transactions using our guidelines. You’ll maintain cleanliness and safety, stock and label items, and promote teamwork in a fast-paced environment.

You will learn our product range, respond to questions, and support store goals while upholding our values of respect, integrity and inclusion.