Barista: Craft Coffee & Welcoming Customer Experience

Kroger; Lebanon (AL); On-site; USD 24,000 - 30,000; Full time

Job summary

Kroger is seeking an associate to provide exceptional customer service in a safe, clean environment, reflecting our values of respect, honesty, integrity, diversity, inclusion and safety.

This role involves answering questions about products, preparing beverage selections, handling transactions, offering samples, and maintaining product quality and inventory. The position suits those who thrive in a fast-paced setting and enjoy teamwork.

Qualifications

• Exceptional customer service skills required.
• Ability to work in a fast-paced environment.
• Ability to interact respectfully with customers and colleagues.

Responsibilities

• Answer customer questions about products in the department and store.
• Collaborate with associates to achieve store goals.
• Prepare beverage selections per recipes and standards; complete transactions per company practices.
• Offer product samples and inform customers of specials.
• Ensure correct portion sizes and freshness; monitor dates and quality.
• Suggest coffee shop items to meet customer needs and accompany recommendations.
• Use coffee shop equipment safely and according to guidelines; label and inventory ingredients.
• Report discrepancies to the department manager and stay current with ads.

Skills

Excellent customer service

Teamwork

Effective communication

High pace environment

Job description

Kroger is seeking an associate to provide exceptional customer service in a safe, clean environment, reflecting our values of respect, honesty, integrity, diversity, inclusion and safety.

This role involves answering questions about products, preparing beverage selections, handling transactions, offering samples, and maintaining product quality and inventory. The position suits those who thrive in a fast-paced setting and enjoy teamwork.