Espresso & Customer Experience Specialist

Kroger; Wylie (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Wylie, Texas is seeking a coffee shop associate to deliver exceptional customer service in a fast-paced environment. You will answer questions about products, prepare beverages to recipe standards, stock and label ingredients, and help maintain a clean, safe store.

You will use espresso machines and other shop equipment, promote coffee shop specials, offer samples, monitor freshness, and support team members to meet store goals while upholding fairness, integrity and safety.

Qualifications

• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Ability to follow directions and seek assistance when needed.

Responsibilities

• Assist customers by answering questions about products and services.
• Prepare beverages to recipe standards and handle transactions.
• Use coffee shop equipment (espresso machine, grinders, scales) per guidelines.
• Label, stock and inventory department merchandise as needed.
• Provide samples and inform customers of coffee shop specials.
• Maintain a safe, clean, and well-organized work area.

Skills

Customer service

Teamwork

Safety compliance

Adaptability

Tools

Espresso machine

Job description

Kroger in Wylie, Texas is seeking a coffee shop associate to deliver exceptional customer service in a fast-paced environment. You will answer questions about products, prepare beverages to recipe standards, stock and label ingredients, and help maintain a clean, safe store.

You will use espresso machines and other shop equipment, promote coffee shop specials, offer samples, monitor freshness, and support team members to meet store goals while upholding fairness, integrity and safety.