Barista & Customer Experience Specialist

Kroger; Bellingham (WA); On-site; USD 2,066,000 - 2,893,000; Full time

Job summary

Kroger in Washington is hiring for a store associate in the coffee shop. You will deliver exceptional customer service, answer questions, and assist customers with product selections while maintaining a clean, safe environment.

Responsibilities include preparing beverages, handling transactions, stocking and labeling ingredients, and following all safety and company procedures. Teamwork and integrity are essential in this role.

Qualifications

• Outstanding customer service skills required.
• Ability to answer questions about products sold in the department and store.
• Willingness to follow store procedures and safety rules.
• Ability to work in a fast-paced environment and manage conflicts professionally.
• Demonstrates honesty, integrity and ethical conduct.
• Experience in food/service environment a plus.

Responsibilities

• Provide exceptional customer service in a safe, clean environment to encourage repeat visits.
• Create a welcoming environment by greeting customers and answering product questions.
• Maintain knowledge of products and suggest items to customers.
• Collaborate with teammates to achieve store goals.
• Prepare beverage selections per recipes and standards; handle transactions per company policies.
• Promote self-serve samples and coffee shop specials.
• Ensure products are fresh and properly portioned; monitor sell-by dates.
• Operate coffee shop equipment and stock, label, and inventory ingredients.
• Maintain safety compliance and report any risks or unsafe conditions.
• Keep up with current ads and promotions.

Skills

Excellent customer service

Teamwork

Question answering

Follow directions

Safety compliance

Honesty and integrity

Confict management

Tools

Espresso machine

Refrigeration equipment

Job description

Kroger in Washington is hiring for a store associate in the coffee shop. You will deliver exceptional customer service, answer questions, and assist customers with product selections while maintaining a clean, safe environment.

Responsibilities include preparing beverages, handling transactions, stocking and labeling ingredients, and following all safety and company procedures. Teamwork and integrity are essential in this role.