Escrow Support Specialist

First American; Las Vegas, Northern (NV, KY); Hybrid; USD 22,000 - 29,000; Full time

Job summary

First American is seeking an entry-level Customer Service/Administrative Associate in Las Vegas to support mail processing, deposits, file organization, and general office duties within our Vacation Ownership Services team.

The role emphasizes accuracy, time management, and clear written and verbal communication, with opportunities to work across departments; high school diploma required and prior office or real estate experience is helpful. Competitive hourly pay and benefits provided.

Qualifications

• High School diploma or equivalent required.
• Entry-level role; customer service, office/administrative, call center or real estate background helpful.
• Strong customer service skills and attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Receive, process and scan mail documents to recipients.
• File and store original records per retention guidelines.
• Process returned mail and outgoing mail per procedures.
• Receive/post checks and update files accordingly.
• Perform end-of-day deposits.
• Order office supplies and maintain inventory.
• Act as liaison between First American and building management for requests.
• Assist Customer Service by handling call overflow during surge periods.

Skills

Customer service

Attention to detail

Time management

Organizational skills

Verbal & written communication

Teamwork

Microsoft Office

Excel basics

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

First American is seeking an entry-level Customer Service/Administrative Associate in Las Vegas to support mail processing, deposits, file organization, and general office duties within our Vacation Ownership Services team.

The role emphasizes accuracy, time management, and clear written and verbal communication, with opportunities to work across departments; high school diploma required and prior office or real estate experience is helpful. Competitive hourly pay and benefits provided.