Escrow Operations Specialist

Bristol-County-Savings-Bank-1; Taunton (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

Bristol County Savings Bank in Taunton, MA is seeking an Escrow Analyst to manage mortgage and commercial escrow accounts, including tax payments, insurance tracking, and PMI administration. You will resolve escrow discrepancies and support customers with inquiries while ensuring compliance with RESPA and related regulations.

Ideal candidates have 3–5 years of loan operations experience, strong analytical skills, and proficiency with MS Office and COCC systems.

Qualifications

• 3-5 years of loan operations or servicing experience.
• Experience with mortgage loan documents related to escrow accounts.
• Knowledge of escrow regulation including RESPA, CFPB guidance and Homeowners Protection Act.

Responsibilities

• Manage mortgage and commercial escrow portfolios including payments, taxes, and insurance.
• Explain escrow processes to customers and resolve inquiries.
• Ensure compliance with state and federal regulations and bank policies.

Skills

Escrow management

Mortgage servicing

Regulatory knowledge

MS Office

Communication skills

Time management

Problem solving

Education

High School Diploma or equivalent

Tools

COCC

Job description

Bristol County Savings Bank in Taunton, MA is seeking an Escrow Analyst to manage mortgage and commercial escrow accounts, including tax payments, insurance tracking, and PMI administration. You will resolve escrow discrepancies and support customers with inquiries while ensuring compliance with RESPA and related regulations.

Ideal candidates have 3–5 years of loan operations experience, strong analytical skills, and proficiency with MS Office and COCC systems.