Escrow Customer Service Specialist - Flexible Hours

Holland America-Princess (Holland America Dawson City Inn); Alaska; On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Strong work-life balance

Paid time off

Medical, dental, vision plan

401(k) with employer match

Learning and career advancement

Job summary

First National Bank Alaska is seeking a Customer Service Representative - Escrow to join the Escrow team in Anchorage. The role handles high-volume customer contact by phone and in person, requiring clear verbal and written communication.

This position offers a starting salary of $21.00 per hour, with pay commensurate with experience, and a Monday–Friday schedule. The role includes strong work-life balance and comprehensive benefits.

Qualifications

• Handles high-volume customer contact by phone and in person.
• Communicates effectively both verbally and in writing.
• Demonstrates organization and ability to manage interruptions in a fast-paced environment.

Responsibilities

• Provide customer service for escrow-related inquiries by phone and in person.
• Assist customers with escrow tasks and escalations as needed.
• Maintain accurate records and respond professionally to inquiries.

Skills

Verbal communication

Written communication

Customer service

Phone support

Job description

First National Bank Alaska is seeking a Customer Service Representative - Escrow to join the Escrow team in Anchorage. The role handles high-volume customer contact by phone and in person, requiring clear verbal and written communication.

This position offers a starting salary of $21.00 per hour, with pay commensurate with experience, and a Monday–Friday schedule. The role includes strong work-life balance and comprehensive benefits.