Escrow Admin Clerk – Customer Service & Data Entry

Holland America-Princess (Holland America Dawson City Inn); Alaska; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health Insurance

401(k) with employer match

Career development

Job summary

First National Bank Alaska is seeking an Administrative Clerk for the Escrow team in Anchorage, AK. The role supports daily operations with strong customer service, communication, and administrative duties, including mail routing, data entry, and document handling.

Schedule is Monday–Friday, 8am–5pm. The position offers competitive compensation with potential for growth within FNBA. EOE, with strong benefits and a commitment to work-life balance.

Qualifications

• Customer service skills including handling heavy incoming calls and greeting customers.
• Effective verbal and written communication.
• Routing mail, scanning, indexing, data entry, and filing.
• Ability to listen, follow directions, manage time, and stay organized.

Responsibilities

• Answer and manage heavy incoming calls and take accurate messages.
• Greet customers and direct flow of incoming traffic.
• Process payments and perform data entry and filing tasks.
• Scan, index, and assemble packets for mailing.

Skills

Customer Service

Verbal Communication

Written Communication

Administrative Skills

Time Management

Detail Oriented

Job description

First National Bank Alaska is seeking an Administrative Clerk for the Escrow team in Anchorage, AK. The role supports daily operations with strong customer service, communication, and administrative duties, including mail routing, data entry, and document handling.

Schedule is Monday–Friday, 8am–5pm. The position offers competitive compensation with potential for growth within FNBA. EOE, with strong benefits and a commitment to work-life balance.