Escrow Assistant: Smooth Closings & Stellar Support

firstam; Austin (TX); On-site; USD 30,000 - 34,000; Full time

Job summary

First American in Austin Westlake, TX is seeking an Escrow Assistant to join a dynamic, fast-paced team. You will provide essential administrative and customer support to the Escrow group, assisting with opening orders, closing documents, and disbursement follow-up to ensure smooth closings for clients.

The ideal candidate has 2+ years escrow experience, strong communication and organizational skills, and MS Office proficiency. A high school diploma is required.

Qualifications

• High school diploma or equivalent.
• 2+ years of escrow-related experience preferred.
• Excellent verbal and written communication.
• Proficient with MS Office and adaptable to new software.

Responsibilities

• Assist in the escrow process, opening orders, inputting closing statement information, preparing documents for closing, handling disbursement and follow-up.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Work with a variety of technologies to enable escrow transactions and provide a phenomenal customer experience.

Skills

Customer service

Excellent communication

Organizational skills

Detail oriented

Team player

MS Office proficiency

Adaptability

Learning mindset

Education

High school diploma or equivalent

Tools

MS Office

Escrow software

Job description

First American in Austin Westlake, TX is seeking an Escrow Assistant to join a dynamic, fast-paced team. You will provide essential administrative and customer support to the Escrow group, assisting with opening orders, closing documents, and disbursement follow-up to ensure smooth closings for clients.

The ideal candidate has 2+ years escrow experience, strong communication and organizational skills, and MS Office proficiency. A high school diploma is required.