Escrow Assistant: Smooth Closings & Customer Support

First American; Oak Knoll (MN); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

PTO

Job summary

First American’s Watermark Title Agency in Minnetonka, MN is hiring an Escrow Assistant to support the escrow team with opening orders, title review, and customer communications. This in-office role requires attention to detail and a customer‑centric mindset.

You will work with title commitments, assist with closing preparations, and use various software to ensure a smooth escrow process. The ideal candidate has 2+ years escrow experience and strong MS Office skills, with a passion for

Qualifications

• High school diploma or equivalent.
• 2+ years escrow-related experience preferred.
• Passion for helping customers with a professional attitude.
• Strong communication and organizational skills; detail-oriented and quick learner.

Responsibilities

• Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Work with a variety of technologies to enable escrow transactions and ensure a phenomenal customer experience.

Skills

Customer service

Communication

Detail-oriented

Problem solving

MS Office

Education

High school diploma or equivalent

2+ years escrow-related experience preferred

Tools

MS Office Suite

Job description

First American’s Watermark Title Agency in Minnetonka, MN is hiring an Escrow Assistant to support the escrow team with opening orders, title review, and customer communications. This in-office role requires attention to detail and a customer‑centric mindset.

You will work with title commitments, assist with closing preparations, and use various software to ensure a smooth escrow process. The ideal candidate has 2+ years escrow experience and strong MS Office skills, with a passion for