Escrow Assistant (in office)

First American; Minnetonka (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

PTO / Paid sick leave

Employee stock purchase plan

Job summary

First American in Minnetonka, MN is seeking an Escrow Assistant to support our escrow team in a fast-paced office environment. You will assist with opening orders, reading title commitments, and clearing title to move closings forward.

You will communicate with customers throughout the escrow process, interpret agreements, and use multiple technologies to facilitate smooth transactions and a best-in-class client experience.

Qualifications

• High school diploma or equivalent required.
• 2+ years escrow-related experience preferred.
• Strong communication and organizational skills essential.
• Proficiency with MS Office and adaptive to escrow software.

Responsibilities

• Assist in the escrow process, such as opening orders and reading title commitments.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Work with a variety of technologies to enable escrow transactions and ensure a great customer experience.

Skills

Customer service

Excellent communication

Organizational skills

Detail oriented

Adapt to new software

Teamwork

Education

High school diploma or equivalent

Tools

MS Office suite

Job description

Who We Are

Watermark Title Agency is a premier Minneapolis title insurance company providing those who are buying, selling or refinancing real estate with the highest level of service. We're firm believers that when a company holds true to its mission, vision, and values and invests in its people, the sky's the limit when it comes to creating amazing partnerships, happy clients, and a fulfilled team of employees. Our partnership with First American brought together two people-first companies, and that's been an integral part of our mutual success, including being named Fortune 100 Best Companies to Work For list for eleven consecutive years. We hire hungry, humble, and smart individuals (that's why you're here!) and believe the inclusion of everyone is very important. This is true throughout all of our brands and offices, which has led us to be included in more than 50 regional best places to work.

What We Do

Enable you to apply your administrative, support and interpersonal skills to your team and our customer as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences. Come join First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality. This is an in-office position located at 11100 Wayzata Boulevard, Suite 150, Minnetonka, MN

What You’ll Do

• Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title
• Communicate regularly with customers during the escrow process flow
• Interpret various agreements as they relate to escrow closings
• Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

What You’ll Bring

• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal teams and external customers
• Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent
• 2+ years escrow-related experience preferred

What We Offer

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.