Escrow Assistant - Customer-Focused & Detail-Driven

First American; Baxter (MN); On-site; USD 25,000 - 34,000; Full time

Job summary

First American Direct division is seeking an Escrow Assistant to join our in-office team in Baxter, MN. You’ll support the escrow process, open orders, review title commitments, and help clear titles while delivering an outstanding customer experience.

The ideal candidate has 2+ years escrow-related experience, excellent communication, strong organizational skills, and proficiency with MS Office. This role emphasizes accuracy, teamwork, and a proactive approach to resolving issues.

Qualifications

• Excellent verbal and written communication.
• Strong organizational skills and attention to detail.
• Customer-focused with a positive attitude.
• 2+ years escrow-related experience preferred.

Responsibilities

• Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience.

Skills

Communication

Organizational skills

Problem solving

Detail oriented

Education

High school diploma or equivalent

Tools

MS Office

Job description

First American Direct division is seeking an Escrow Assistant to join our in-office team in Baxter, MN. You’ll support the escrow process, open orders, review title commitments, and help clear titles while delivering an outstanding customer experience.

The ideal candidate has 2+ years escrow-related experience, excellent communication, strong organizational skills, and proficiency with MS Office. This role emphasizes accuracy, teamwork, and a proactive approach to resolving issues.