Escrow Assistant: Seamless Closings & Stellar Support

First American; New Albany (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO / Paid sick leave

Employee stock purchase plan

Job summary

First American is seeking an Escrow Assistant in New Albany, OH to support our escrow team in a fast-paced, in-office setting at 6648 Walnut Street, Ste 200. You will assist with opening orders, reading title commitments, and keeping customers informed throughout the escrow process.

We value a professional, customer-focused mindset and strong MS Office skills. A high school diploma and 2+ years of escrow experience are preferred as you contribute to accurate, timely closings and outstanding

Qualifications

• Customer-focused with a professional positive attitude
• Strong verbal and written communication with internal and external customers
• Detail-oriented problem-solver with good organizational skills
• Team-oriented and able to deliver above‑and‑beyond service
• Proficient with MS Office and quick to learn new software
• High school diploma or equivalent required
• 2+ years escrow-related experience preferred

Responsibilities

• Assist in the escrow process, such as opening orders, reading title commitments, and taking steps to clear title
• Communicate regularly with customers during the escrow process flow
• Interpret various agreements as they relate to escrow closings
• Work with a variety of technologies to enable escrow transactions and ensure a phenomenal customer experience

Skills

Customer focus

Communication

Detail oriented

Team player

Adaptability

Learning mindset

Education

High school diploma or equivalent

Tools

MS Office

Job description

First American is seeking an Escrow Assistant in New Albany, OH to support our escrow team in a fast-paced, in-office setting at 6648 Walnut Street, Ste 200. You will assist with opening orders, reading title commitments, and keeping customers informed throughout the escrow process.

We value a professional, customer-focused mindset and strong MS Office skills. A high school diploma and 2+ years of escrow experience are preferred as you contribute to accurate, timely closings and outstanding