Escrow Assistant (Hybrid)

First American; Florida; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO/paid sick leave

Employee stock purchase plan

Job summary

First American is seeking an Escrow Administrative Assistant in Florida to support the Escrow department with pivotal clerical tasks and exceptional service. You will open orders, prepare closing documents, disburse funds, and communicate requirements to clients while maintaining accuracy and a positive, professional attitude.

The role requires 2+ years of escrow experience, proficient Excel and MS Office skills, and a strong customer-service mindset.

Qualifications

• High School diploma or equivalent.
• 2+ years experience in an escrow related role.
• Strong customer service and communication skills.
• Proficient Excel skills and MS Office knowledge.
• Strong organizational and problem-solving abilities.

Responsibilities

• Opening orders, inputting closing statement information, preparing documents for closing.
• Handling the complete disbursement and follow up of all escrow transactions.
• Communicates requirements and other information to clients.

Skills

Customer service

Problem solving

Organizational skills

MS Office

Excel

Verbal/written communication

Professionalism

Detail orientation

Operating systems knowledge

Escrow experience

Education

High School diploma or equivalent

Tools

MS Office

Job description

Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.

What You'll Do

Performs a wide range of administrative duties to gather information and assist in the escrow process.

• Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions
• Communicates requirements and other information to clients
• Interprets various agreements as they relate to closing and prepare all documents required for transactions

What You'll Bring

• Customer service skills
• Problem solving skills
• Strong organizational skills
• Knowledge of MS Office suite
• Proficient Excel skills
• Excellent verbal/written communication skills
• Able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Knowledge of company and/or client operating systems
• Complex problem solving skills
• High School diploma or equivalent
• 2+ years experience in an escrow related role

Pay Range

$18.46 - $24.63 Hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

• Medical
• Dental
• Vision
• 401k
• PTO/paid sick leave
• Other great benefits like an employee stock purchase plan

Company Culture

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work.

Equal Opportunity Employer

First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.