Escheatment Operations Specialist

US Tech Solutions; South Jordan (UT); On-site; USD 29,000 - 33,000; Full time

Job summary

US Tech Solutions is seeking a contract-based staff member for a 6-month assignment in South Jordan, UT. The role focuses on responding to client inquiries, coordinating with business areas, and supporting escheatment operations while maintaining SLAs.

The candidate should demonstrate strong communication, project management, and data handling skills, including MS Excel proficiency, to manage unclaimed assets and process anomalies efficiently.

Qualifications

• Experience identifying and addressing client needs; actively participates in discussions/meetings.
• Ability to balance workloads while meeting client expectations; provides timely, candid feedback and keeps management informed.

Responsibilities

• Respond to and coordinate with clients/business areas regarding returned mail inquiries.
• Respond to internal and external inquiries and ensure maintenance of SLAs.
• Work with clients or internal stakeholders as information is required or requested.
• Support the reconciling of unclaimed assets as needed.
• Work on assigned projects to support Escheatment Operations as needed.
• Identify and escalate potential process anomalies to management in a timely manner.

Skills

Interpersonal skills

Project management

Communication

MS Excel

Job description

US Tech Solutions is seeking a contract-based staff member for a 6-month assignment in South Jordan, UT. The role focuses on responding to client inquiries, coordinating with business areas, and supporting escheatment operations while maintaining SLAs.

The candidate should demonstrate strong communication, project management, and data handling skills, including MS Excel proficiency, to manage unclaimed assets and process anomalies efficiently.