Escheatment Operations Associate

Lenmar Consulting Inc.; South Jordan (UT); On-site; USD 45,000 - 60,000; Full time

Job summary

Lenmar Consulting Inc. is seeking an on-site Escheatment Operations Support professional in Utah. The role focuses on responding to client inquiries, coordinating with business areas, and maintaining SLAs while supporting unclaimed asset reconciling and project work as needed.

The ideal candidate will demonstrate strong communication, project management, and data handling skills, with the ability to engage internal stakeholders and clients effectively and provide timely feedback to management.

Qualifications

• Demonstrated experience identifying and addressing client needs: actively participating in discussions and meetings.
• Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues.
• Ability to effectively present information and respond to questions from business areas, managers and clients.
• Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients.
• Project management capabilities.
• Strong critical thinking, organizational, and problem-solving skills.
• Considerable technical skills, large data management processing, and MS Excel experience.

Responsibilities

• Respond to and coordinate with clients/business areas in regarding returned mail inquiries
• Respond to internal and external inquiries and ensure maintenance of SLAs
• Work with clients or internal stakeholders as information is required or requested
• Support the reconciling of unclaimed assets as needed
• Work on assigned projects on an as-needed basis to support Escheatment Operations
• Identify and escalate potential process anomalies to management in a timely manner

Job description

Lenmar Consulting Inc. is seeking an on-site Escheatment Operations Support professional in Utah. The role focuses on responding to client inquiries, coordinating with business areas, and maintaining SLAs while supporting unclaimed asset reconciling and project work as needed.

The ideal candidate will demonstrate strong communication, project management, and data handling skills, with the ability to engage internal stakeholders and clients effectively and provide timely feedback to management.