Escape Room Guide — Five-Star Guest Experience

The Escape Game; Dedham (MA); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

The Escape Game in Dedham, MA is seeking enthusiastic Game Guides who excel in hospitality and guest engagement. You will welcome groups of 2–12 guests, clearly explain the game, and keep the energy high throughout the adventure.

Use our Game Guide software to monitor progress, assist guests, and ensure a five-star experience. After each session, reset games, clean components, and complete required reports.

Qualifications

• Flexible availability, including nights, weekends, and holidays.
• Excellent communication with guests of all ages.
• Ability to stay upbeat and engaged during games.

Responsibilities

• Lead groups of 2–12 guests with a friendly, high-energy welcome.
• Explain TEG games and products to guests and maintain flow of the experience.
• Monitor gameplay using Game Guide software and assist guests during play.
• Reset games between sessions and perform light cleaning and restocking.

Skills

Guest service

Communication

Flexibility

Teamwork

Job description

The Escape Game in Dedham, MA is seeking enthusiastic Game Guides who excel in hospitality and guest engagement. You will welcome groups of 2–12 guests, clearly explain the game, and keep the energy high throughout the adventure.

Use our Game Guide software to monitor progress, assist guests, and ensure a five-star experience. After each session, reset games, clean components, and complete required reports.