ES Technical Service Advisor- Hazardous Waste

Sigma Earth; Northern (KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Sigma Earth is seeking a technically skilled professional to join our waste management team in the United States. You will engage with clients to understand needs, propose compliant disposal and treatment options, and prepare detailed technical reports.

The role emphasizes regulatory knowledge, accuracy in data, and strong communication. You will work with sales and internal teams to deliver solutions that meet customer requirements while maintaining high standards of safety and compliance.

Qualifications

• Customer service focus with ability to listen, understand needs, resolve issues, and provide recommendations.
• Data accuracy with ability to detect inconsistencies and identify trends or patterns in data.

Responsibilities

• Technical troubleshooting with cross-functional teams to resolve issues and support organizational goals.
• Client engagement through proactive communication, tailored solutions, and regular follow-up.
• Waste solution consulting with clients, reviewing results and safety data sheets, and preparing detailed reports.
• Regulatory review of hazardous waste regulations, waste classification, and compliance with transportation requirements.
• Treatment evaluation in collaboration with internal teams for various waste streams.
• Sales support to align customer needs with compliant solutions.
• Technical assessment and support for pricing records and customer retention.

Skills

Relationship building

Accuracy & detail

Regulatory knowledge

Waste characterization

Communication skills

Problem solving

Business math

Organization

Teamwork & independence

Software proficiency

Tools

Microsoft Office

DocuSign

PDF writer tools

Job description

Principal Responsibilities

• Technical troubleshooting: Work with cross-functional teams to resolve technical issues and support organizational goals by applying expertise in waste treatment and disposal services.
• Client engagement: Communicate proactively with clients to understand their technical needs, provide tailored solutions, and maintain satisfaction through regular follow-up and support.
• Waste solution consulting: Meet with clients to discuss waste management options, review laboratory results and safety data sheets, and prepare detailed technical reports.
• Regulatory review: Evaluate the application of hazardous waste regulations, support waste classification, and ensure compliance with transportation requirements.
• Treatment evaluation: Collaborate with internal teams to assess appropriate treatment and disposal options for different waste streams.
• Sales support: Work closely with the sales team to develop solutions that meet customer needs while maintaining quality and regulatory compliance.
• Technical assessment: Conduct technical evaluations, support interdepartmental communication, maintain customer pricing records, and contribute to customer retention and business growth.

Knowledge, Skills and Abilities

• Relationship building: Ability to build strong working relationships with associates, managers, clients, and internal teams.
• Accuracy and detail: High attention to detail, with the ability to identify inconsistencies, trends, and patterns in data.
• Regulatory knowledge: Strong understanding of RCRA laws and regulations related to waste characterization, treatment, processing, and transportation.
• Waste characterization expertise: Knowledge of waste analysis, evaluation methods, processing protocols, DOT transportation regulations, and industry best practices.
• Documentation review: Ability to read, analyze, and interpret complex documents, technical procedures, safety data sheets, and government regulations.
• Communication skills: Excellent written and verbal communication skills, with the ability to present technical findings clearly and concisely.
• Problem-solving ability: Strong negotiation, analytical, and problem-solving skills.
• Business and math skills: Good understanding of business math, geometry, and basic accounting processes.
• Technology skills: Ability to use computer systems for communication, data collection, documentation, and reporting.
• Organization: Strong organizational skills with the ability to manage multiple tasks and changing priorities effectively.
• Teamwork and independence: Ability to work independently as well as collaboratively in a fast-paced team environment.
• Software proficiency: Proficient in Microsoft Office, DocuSign, and PDF writer tools.

Qualifications

• Customer service focus: Strong commitment to customer service, with the ability to actively listen, understand customer needs, resolve issues, and provide recommendations.
• Data accuracy: High level of accuracy and attention to detail, with the ability to detect inconsistencies and identify trends or patterns in data.

Minimum Qualifications

• Relevant experience: 2–4 years of equivalent work experience in waste disposal, chemistry, or a related field involving technical expertise.