ERP Transformation Program Lead - Hybrid Portland

Concentrix Experts Colombia S.A.S.; Oregon; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Concentrix is seeking an IT Program Manager for ERP Transformation in Portland, OR, featuring a hybrid work model. Lead enterprise-wide ERP initiatives, modernization, and system integrations with cross-functional teams and executive stakeholders.

Responsibilities cover planning, budgeting, agile delivery, risk management, data migration, testing, go-live, and post-go-live support to ensure scalable outcomes aligned with business goals.

Qualifications

• Bachelor's degree in information technology, business, engineering, or a related field.
• 10+ years of IT program and delivery management experience.
• Proven experience leading ERP implementation, ERP modernization, or ERP transformation.

Responsibilities

• Lead end-to-end delivery of complex enterprise technology programs, including ERP implementations, ERP transformation, system integrations, and digital transformation initiatives.
• Develop, manage, and maintain integrated program plans, schedules, milestones, budgets, forecasts, resource plans, and delivery roadmaps.
• Drive Agile execution across multiple teams, workstreams, and stakeholder groups to ensure alignment and measurable progress.
• Use Agile delivery management tools to manage backlogs, sprint planning, release planning, user stories, dashboards, reporting, and governance.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Manage program scope, risks, issues, dependencies, decisions, and change requests with a proactive approach.
• Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and consulting partners.
• Oversee requirements gathering, solution delivery, system integration testing, user acceptance testing, release planning, deployment readiness, go-live, and production stabilization.
• Lead ERP transformation activities, including business process alignment, system integration, data migration coordination, testing, cutover planning, and post-go-live support.
• Provide executive-level status reporting, program health updates, governance materials, financial insights, and escalation recommendations.
• Manage program financials, including budgets, forecasts, resource allocation, vendor spend, and delivery performance.
• Partner with senior stakeholders to align program outcomes with business objectives, transformation priorities, and enterprise technology strategy.
• Manage multiple concurrent initiatives, delivery workstreams, and cross-functional teams while ensuring schedule, scope, cost, and quality objectives are achieved.
• Ensure adherence to organizational delivery standards, Agile frameworks, documentation requirements, and governance best practices.
• Drive continuous improvement across delivery processes, Agile practices, reporting standards, and program execution.

Education

Bachelor's degree in Information Technology, Business, Engineering, or a related field

Job description

Concentrix is seeking an IT Program Manager for ERP Transformation in Portland, OR, featuring a hybrid work model. Lead enterprise-wide ERP initiatives, modernization, and system integrations with cross-functional teams and executive stakeholders.

Responsibilities cover planning, budgeting, agile delivery, risk management, data migration, testing, go-live, and post-go-live support to ensure scalable outcomes aligned with business goals.