ERP Transformation IT Program Manager — Hybrid (Des Moines)

Concentrix Experts Colombia S.A.S.; Iowa; Hybrid; USD 110,000 - 165,000; Full time

Job summary

Concentrix Experts Colombia S.A.S. in Des Moines, IA, is seeking an IT Program Manager to lead ERP transformation initiatives across the enterprise. Hybrid work arrangement in Des Moines, Iowa, with collaboration across business and technology teams.

The role demands a strategic, Agile-minded leader with a track record in delivering large-scale ERP programs, strong stakeholder management, and ability to drive complex IT programs from planning through stabilization.

Qualifications

• Bachelor's degree in Information Technology, Business, Engineering, or a related field.

Responsibilities

• Lead end-to-end delivery of enterprise technology programs, including ERP implementations, ERP transformation, system integrations, business process modernization, and digital transformation initiatives.
• Develop, manage, and maintain integrated program plans, schedules, milestones, budgets, forecasts, resource plans, and delivery roadmaps.
• Drive Agile execution across multiple teams, workstreams, and stakeholder groups to ensure alignment, transparency, and measurable progress.
• Leverage Agile delivery management tools to manage backlogs, sprint planning, release planning, user stories, dashboards, reporting, and delivery governance.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Manage program scope, risks, issues, dependencies, decisions, assumptions, and change requests with a proactive and solutions-focused approach.
• Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and consulting partners.
• Oversee requirements gathering, solution delivery, system integration testing, user acceptance testing, release planning, deployment planning, go-live readiness, and production stabilization.
• Lead ERP transformation activities, including business process alignment, system integration, data migration coordination, testing, cutover planning, and post-go-live support.
• Provide executive-level status reporting, program health updates, governance materials, financial insights, and escalation recommendations.
• Manage program financials, including budgets, forecasts, resource allocation, vendor spend, and delivery performance.
• Partner with senior stakeholders to align program outcomes with business objectives, transformation priorities, and enterprise technology strategy.
• Manage multiple concurrent initiatives, delivery workstreams, and cross-functional teams while ensuring schedule, scope, cost, and quality objectives are achieved.
• Ensure adherence to organizational delivery standards, Agile frameworks, documentation requirements, and governance best practices.
• Drive continuous improvement across delivery processes, Agile practices, reporting standards, and program execution.

Education

Bachelor's degree in Information Technology, Business, Engineering, or a related field

Job description

Concentrix Experts Colombia S.A.S. in Des Moines, IA, is seeking an IT Program Manager to lead ERP transformation initiatives across the enterprise. Hybrid work arrangement in Des Moines, Iowa, with collaboration across business and technology teams.

The role demands a strategic, Agile-minded leader with a track record in delivering large-scale ERP programs, strong stakeholder management, and ability to drive complex IT programs from planning through stabilization.