ERP Solutions Lead for Sales & Service Delivery

Ricoh USA, Inc.; Exton (PA); On-site; USD 120,000 - 180,000; Full time

Job summary

Ricoh USA, Inc. is seeking a Principal Analyst to scope and lead large projects, collaborating with architecture and development teams to empower Ricoh’s Sales and Enterprise Service Delivery groups.

The role reports to a Director or Senior Technology Manager and requires deep cross-functional expertise in applications and architecture. The ideal candidate will drive strategic business process changes, coordinate with senior stakeholders, and stay current with industry tools and techniques to

Qualifications

• Requires 9+ years IT experience.
• Minimum 7 years in requirements gathering and documentation.
• Minimum 7 years in testing/defect management.
• Minimum 5 years leading complex IT projects.

Responsibilities

• Lead large projects and scope with architecture and development teams.
• Provide in-depth functional/application expertise and quality design reviews.
• Define business requirements and implement new processes across the enterprise.
• Coordinate cross-functional discussions with senior stakeholders and Project Manager.
• Drive new business process design and system configuration.

Skills

Business analysis

Cross-functional collaboration

Strategic thinking

Negotiation skills

Project leadership

Education

Bachelor's or Master's in Information Technology or related field

Tools

Oracle eBusiness Suite

CPQ

Fusion/OSC

Spryker

Job description

Ricoh USA, Inc. is seeking a Principal Analyst to scope and lead large projects, collaborating with architecture and development teams to empower Ricoh’s Sales and Enterprise Service Delivery groups.

The role reports to a Director or Senior Technology Manager and requires deep cross-functional expertise in applications and architecture. The ideal candidate will drive strategic business process changes, coordinate with senior stakeholders, and stay current with industry tools and techniques to