ERP Principal Analyst - Lead Enterprise Solutions

Ricoh Company, Ltd.; United States; On-site; USD 120,000 - 190,000; Full time

Job summary

Ricoh Company, Ltd. seeks a Principal Analyst to scope and lead large ERP initiatives, partnering with architecture and development teams to enable Sales and Enterprise Service Delivery growth.

You will guide cross-functional delivery under senior leadership, delivering end-to-end solutions with a focus on ERP and eCommerce platforms. You will drive requirements, design reviews, and implementation of new business processes, while coordinating with stakeholders to align strategy with Ricoh's

Qualifications

• Bachelor's or Master's degree in Information Technology or related field.
• Minimum of 9 years of experience in Information Technology.
• Minimum of 7 years experience with gathering requirements and documentation.
• Minimum of 7 years experience with testing and defect management.
• Minimum of 5 years experience leading complex IT projects.
• Experience managing large to medium size projects that span the company enterprise, defining milestone dates and managing delivery.
• Experience managing multiple large projects simultaneously.
• Proven ability to coordinate and drive cross-functional discussions as necessary.
• Experience establishing and maintaining relationships with various senior level stakeholders.
• Solid knowledge of ERP and eCommerce Platforms: Oracle eBusiness Suite, CPQ and Fusion/OSC, Spryker.
• Hands on experience gathering requirements, driving design, and owning solutions from end to end.
• Should be familiar with Sales, Order to Cash lifecycle.
• Experience negotiating competing or conflicting business requests.
• PMP/Agile/Product Owner certification is plus.

Responsibilities

• Leads functional analysis, gap identification and requirements definition for large sized projects in the assigned function.
• Provides in depth functional/application expertise within the assigned function including conducting in depth quality reviews on design and testing.
• Provides in depth cross functional expertise around the assigned function.
• Recommends / suggests alternatives on solutions to business challenges.
• Partners with functional business leaders to understand the business strategy and challenges, define business requirements and implement new business processes.
• Communicates and coordinates with other team leads, business leadership, and Project Manager to ensure appropriate integration of processes and modules across the enterprise.
• Leads and executes projects and initiatives in full compliance with defined processes and controls.
• Oversees, defines and monitors critical path activities and resolves issues or escalates issues to the Project Manager as needed.
• Drives the design and implementation of new business processes with organizational structure and required system configuration.
• Stays abreast of the latest tools / applications / techniques in the assigned area.
• Proactively recommends alternatives, approaches to business problems in the assigned area, consults on technology challenges, system issues and implementing cross functional solutions.
• Participates in the decision making process around technology strategy, conducts analysis on technical viability of solutions and provides guidance on delivery of complex projects.
• Performs other duties as assigned.

Skills

ERP knowledge

eCommerce platforms

Requirements gathering

Stakeholder management

Cross-functional leadership

Project leadership

Business process design

Education

Bachelor's or Master's in IT or related field

Tools

Oracle eBusiness Suite

CPQ

Fusion/OSC

Spryker

Agentic AI

Job description

Ricoh Company, Ltd. seeks a Principal Analyst to scope and lead large ERP initiatives, partnering with architecture and development teams to enable Sales and Enterprise Service Delivery growth.

You will guide cross-functional delivery under senior leadership, delivering end-to-end solutions with a focus on ERP and eCommerce platforms. You will drive requirements, design reviews, and implementation of new business processes, while coordinating with stakeholders to align strategy with Ricoh's