ERP Solutions Analyst: Training, Help Desk & Testing

Office of the State Comptroller; Hartford (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

The Office of the State Comptroller seeks an ERP Business Systems Analyst to support the Core-CT ERP system on the Help Desk and Training Team in Hartford. The role involves troubleshooting issues, delivering training, and coordinating with module leads and IT staff on testing and implementation.

The position requires six years of business analyst experience with ERP systems, with substitutions for education or state service.

Qualifications

• Six years of professional experience as a business analyst with ERP, HCM, or financial systems.
• Knowledge of PeopleSoft and/or ERP modules.
• SQL, validation testing, and troubleshooting software skills.
• Experience with business process mapping and requirement gathering.
• Strong interpersonal and written/oral communication skills.
• Ability to develop training materials and make presentations.

Responsibilities

• Provide help desk support and training for the Core-CT ERP system.
• Troubleshoot system issues and coordinate with module leads and IT staff on testing and implementation.
• Develop training materials and eLearning modules.
• Collaborate with cross-functional teams to ensure successful deployments.

Skills

ERP/Financial systems

PeopleSoft

SQL

Business process mapping

Training materials

Communication skills

Job description

The Office of the State Comptroller seeks an ERP Business Systems Analyst to support the Core-CT ERP system on the Help Desk and Training Team in Hartford. The role involves troubleshooting issues, delivering training, and coordinating with module leads and IT staff on testing and implementation.

The position requires six years of business analyst experience with ERP systems, with substitutions for education or state service.