ERP Business Systems Specialist

State of Connecticut - Office of the State Comptroller; Hartford (CT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Professional growth

Work-life balance

Benefits overview page

Job summary

The Office of the State Comptroller (OSC) in Hartford, CT is seeking an ERP Business Systems Specialist to optimize UKG ProWFM processes, support enhancements, and develop UKG Telestaff workflows.

Eight years in ERP/HCM/financial systems is required, with two years in a specialized module. Travel may be required; state mission and public service ethos are emphasized.

Qualifications

• Eight years of ERP/HCM/financial systems experience.
• Two years in a professional capacity focused on a module within ERP.
• Substitutions allowed with relevant degrees or state experience.

Responsibilities

• Perform specialized duties in ERP modules and functions.
• Troubleshoot complex issues and communicate solutions clearly.
• Map business processes to match state requirements.
• Develop training programs and job aids for modules.
• Create comprehensive reports and support audits.

Skills

ERP modules

PeopleSoft

SQL

Analytical skills

Communication skills

Process mapping

Troubleshooting

Education

Bachelor's in IT/Accounting/Finance

Master's degree preferred

Tools

UKG ProWFM

UKG Telestaff

SQL

Microsoft Excel

Job description

Introduction

The State of Connecticut, Office of the State Comptroller (OSC) is currently seeking a detailed-oriented and analytical individual who is eager to contribute their expertise within the Statewide and Payroll and Time Management Division as an ERP Business Systems Specialist on the Time Management Team. Join our team and embark on a rewarding career that offers career growth and a culture that encourages work/life balance.

WHAT WE CAN OFFER YOU:

• Visit our new State Employee Benefits Overview page
• Professional growth and development opportunities
• A healthy work/life balance to all employees!

POSITION HIGHLIGHTS:

• Full-Time, 40 hours per week
• Monday through Friday
• Location: Hartford, CT 06106

ABOUT THE ROLE:

The role of ERP Business Systems Specialist offers the opportunity to optimize critical UKG: ProWFM processes, support system enhancements, and develop critical UKG: Telestaff processes.

ABOUT US

The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public. We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Administrative Services, Office of the State Comptroller or Teachers' Retirement Board this class is accountable for functioning as a specialist assigned to professional level statewide Core-CT Enterprise Resource Planning (ERP) module(s) and/or function(s).

EXAMPLES OF DUTIES

• Performs specialized duties relating to assigned ERP module(s) and/or function(s);
• Troubleshoots and resolves complex problems;
• Conveys technical information to agency user and communicates with technical teams;
• Promotes understanding of relevant issues;
• Determines and understands business and project requirements;
• Develops solutions for agency issues within parameters of systems;
• Identifies gaps and risks within project elements;
• Conducts task analysis;
• Performs cost/benefit analysis;
• Maps processes to meet business needs, evaluating and redefining processes;
• Communicates difficult or complex issues and resolutions clearly and effectively to staff and agency users;
• Oversees development of training programs that are applicable to assigned module;
• Determines and addresses training gaps and delivers user training;
• Develops comprehensive reports;
• Participates in module and cross-module team meetings;
• Develops or assists in development of procedures and documentation relating to assigned modules including creation and revisions to job aids;
• Makes presentations;
• Provides staff training and assistance;
• Conducts or assists in conducting performance evaluations;
• May assign and review work;
• May participate in module project audit tasks;
• May develop ERP modules in Core-CT;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of Peoplesoft or ERP (system) integrated module(s) and/or function(s);
• principles and practices of public administration related to financial management, human capital management, case management, security and/or reporting;
• ERP system integration;
• Knowledge of
• and ability to map business processes;
• and ability to utilize programming logic, validation testing, script writing, SQL and other troubleshooting software;
• Considerable
• interpersonal skills;
• oral and written communication skills;
• analytical and problem solving skills;
• Considerable ability to
• prepare and analyze documentation and reports;
• understand how an application does or does not support the state's business process;
• identify, analyze and resolve highly complex business problems;
• Ability to
• utilize ERP systems;
• conduct task analysis;
• gather technical information and effectively communicate to the appropriate source;
• train and make presentations;
• Supervisory ability.

MINIMUM QUALIFICATIONS – GENERAL EXPERIENCE

Eight (8) years of professional experience as a business analyst operating within enterprise resource planning (ERP), human capital management (HCM) or financial systems.

MINIMUM QUALIFICATIONS – SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a professional capacity independently performing a full range of tasks in support of a specific module(s) and/of function(s) within an integrated enterprise resource planning (ERP) system.

MINIMUM QUALIFICATIONS – SUBSTITUTIONS ALLOWED

College training in business administration, accounting, finance, public administration, human resources, information technology, information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. A Master's degree in public administration, business administration, accounting, human resources, information technology or information systems may be substituted for one (1) additional year of the General Experience. For state employees two (2) years of experience as an ERP Business Systems Analyst may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS

• Experience troubleshooting issues and discrepancies in UKG: Telestaff.
• Experience auditing UKG: ProWFM and UKG: Telestaff for compliance with bargaining unit contract provisions.
• Experience processing accruals within UKG: ProWFM module.
• Experience configuring and maintaining UKG: Telestaff system.
• Experience with system integration points between UKG: ProWFM and Core-CT HRMS.
• Experience creating comprehensive job aids.
• Experience with Microsoft Excel and interpreting data.
• Experience communicating with a diverse group both written and verbal.

SPECIAL REQUIREMENTS

Employees in this class may be required to travel.

CONCLUSION

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.