ERP-Savvy Order Fulfillment Specialist

Malarkey Roofing Products; Portland (OR); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with pre-tax and Roth options

Employee Stock Purchase Plan

Medical, Dental, Disability, and Life

FSAs for Health and Dependent Care

Paid time off and holidays

Parental Leave

Job summary

Malarkey Roofing Products is seeking a Customer Service Representative to manage the order fulfillment process from receipt of customer purchase orders to releasing orders for shipment, or handling inquiries from customers, sales, and internal groups.

You will utilize the ERP system to create orders, confirm pricing, review inventory, and communicate order status to customers and teams, ensuring accuracy and on-time delivery while upholding safety standards.

Qualifications

• Bachelor's degree required.
• Five years’ experience in a customer service/fulfillment role.
• Ability to work with ERP and internal teams to ensure on-time delivery.

Responsibilities

• Manage order fulfillment from receipt to shipment.
• Verify pricing and process customer inquiries.
• Coordinate with shipping and transportation to meet delivery dates.
• Provide accurate product information and support to customers and sales.

Skills

Customer service

ERP system

Order fulfillment

Communication

Education

Bachelor's degree in Business or Supply Chain

Tools

ERP system

Inventory management

Job description

Malarkey Roofing Products is seeking a Customer Service Representative to manage the order fulfillment process from receipt of customer purchase orders to releasing orders for shipment, or handling inquiries from customers, sales, and internal groups.

You will utilize the ERP system to create orders, confirm pricing, review inventory, and communicate order status to customers and teams, ensuring accuracy and on-time delivery while upholding safety standards.