ERP-Savvy Order Processing Specialist

Advanced Personnel Resources, Inc.; North Carolina; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Short-term disability

Holiday pay

Service bonus

Job summary

Advanced Personnel Resources, Inc. is seeking an Order Processing Specialist for a Whitsett-area role that blends customer service, order management, data entry, and administrative support.

The ideal candidate will demonstrate strong Excel skills, experience handling orders and invoices, and the ability to juggle multiple priorities in a busy office setting. This position emphasizes order processing over call-center tasks, maintaining accurate records, and coordinating with customers and

Qualifications

• Minimum of 2 years of experience in customer service, order processing, or office administration.
• Experience processing sales orders, quotations, and invoices.
• Proficiency with Excel and data entry accuracy.
• Experience with ERP systems or similar order management software.
• Proficiency in Microsoft Outlook and Word.

Responsibilities

• Prepare and process customer orders, quotations, invoices, and related documentation.
• Respond to customer inquiries via email and phone regarding order status, pricing, availability, and billing.
• Maintain accurate customer information and order histories in internal systems.
• Perform detailed data entry and ensure accuracy across databases and spreadsheets.
• Track order statuses, shipment updates, and outstanding customer requests.
• Coordinate with internal departments to fulfill orders and resolve discrepancies.
• Assist with purchase orders, inventory records, and product availability inquiries.
• Process repair orders and maintain supporting documentation as needed.
• Assist with customer account follow-ups and outstanding invoice inquiries.
• Generate reports and support daily administrative operations.

Skills

Order processing

Data entry

Excel

ERP systems

Microsoft Office

Education

High school diploma or equivalent

Tools

SAP

ERP software

Job description

Advanced Personnel Resources, Inc. is seeking an Order Processing Specialist for a Whitsett-area role that blends customer service, order management, data entry, and administrative support.

The ideal candidate will demonstrate strong Excel skills, experience handling orders and invoices, and the ability to juggle multiple priorities in a busy office setting. This position emphasizes order processing over call-center tasks, maintaining accurate records, and coordinating with customers and