ERP‑Savvy Customer Service & Inside Sales Specialist

Microbest, Inc.; Waterbury (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary based on experience

401(k) with company match

Health, Dental, Vision and Disability Insurance

Life Insurance

Paid Time Off

Job summary

A manufacturing company in Waterbury, CT, is seeking a detail-oriented Customer Service / Inside Sales Representative. The role involves processing customer orders, providing exceptional service, and supporting sales efforts. The ideal candidate will have over 3 years of customer service experience, strong communication skills, and proficiency in Microsoft Office and ERP systems. Competitive salary, benefits including 401(k) match, and full-time employment are offered.

Qualifications

• 3+ years of customer service experience in manufacturing or related industry.
• Proficiency in Microsoft Office Suite and ERP systems.
• Strong verbal and written communication skills.

Responsibilities

• Process customer orders and inquiries efficiently.
• Maintain and update customer information in databases.
• Collaborate with internal teams for order fulfillment.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving

Analytical skills

Adaptability

Tools

Microsoft Office Suite

ERP systems

Job description

A manufacturing company in Waterbury, CT, is seeking a detail-oriented Customer Service / Inside Sales Representative. The role involves processing customer orders, providing exceptional service, and supporting sales efforts. The ideal candidate will have over 3 years of customer service experience, strong communication skills, and proficiency in Microsoft Office and ERP systems. Competitive salary, benefits including 401(k) match, and full-time employment are offered.