ERP Delivery & Operations Director — SAP/O2C & G2N (Hybrid)

Elanco; Indianapolis (IN); Híbrido; USD 170.000 - 230.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation packages

Shutdowns & PTO

Parental leave

Employee Resource Groups

Annual bonus

Flexible work arrangements

401K matching

Descripción de la vacante

Elanco, a global leader in animal health, seeks a Director of ERP Delivery and Operations (Customer) to lead the SAP Customer domain delivery across O2C / G2N and S/4HANA. You will supervise an onshore team and guide a broader offshore team in Bangalore, aligning product managers and platform teams to drive continuous improvement.

You will manage end-to-end ERP delivery, ensure regulatory compliance (SOX, ITGC, GxP), and partner with AMS vendors and business stakeholders to optimize operations

Formación

• Experience delivering SAP Customer domain solutions (O2C, G2N, or S/4HANA) in regulated IT environments.
• Strong leadership, mentoring, and global team management abilities.
• Experience coordinating with Product Managers, Platform teams, and business leaders.

Responsabilidades

• Direct a global ERP delivery and operations team for Customer domain outcomes.
• Oversee end-to-end ERP delivery from intake to release management and support.
• Ensure service reliability, SLAs, and incident resolution across SAP/non-SAP solutions.
• Engage with AMS vendors and partners to optimize cost-efficiency and quality.

Conocimientos

SAP

O2C

G2N

S/4HANA

Leadership

Global teams

Educación

Bachelor’s Degree or GED

Descripción del empleo

Elanco, a global leader in animal health, seeks a Director of ERP Delivery and Operations (Customer) to lead the SAP Customer domain delivery across O2C / G2N and S/4HANA. You will supervise an onshore team and guide a broader offshore team in Bangalore, aligning product managers and platform teams to drive continuous improvement.

You will manage end-to-end ERP delivery, ensure regulatory compliance (SOX, ITGC, GxP), and partner with AMS vendors and business stakeholders to optimize operations