ERP Cloud Product & Support Analyst

Bizowie Cloud ERP; Pittsburgh (Allegheny County); In loco; USD 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

Bizowie is seeking a full-time Software Analyst to join the Pittsburgh-based Bizowie Cloud ERP team. The role focuses on understanding customer needs, analyzing issues, and helping design and test new features for the cloud ERP platform.

Ideal candidates have 2+ years in analytics, strong critical thinking, project planning, and solid English communication. Knowledge of accounting concepts and manufacturing/distribution is a plus.

Competenze

• 2+ years of experience in an analytical role.
• Self-starter with the ability and willingness to learn complex products and business processes.
• Exceptional critical thinking skills.
• Excellent time management and project planning skills.
• Highly technically adept with web applications.
• Excellent verbal and written English communication.
• Experience with accounting concepts; manufacturing/distribution knowledge is a plus.
• Forward thinker who looks to streamline and orchestrate processes.

Mansioni

• Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements.
• Demonstrate product knowledge by completing complex project work.
• Diagnose, research and analyze customer issues and requests.
• Stay current on new system releases and functionality.
• Create product specifications that serve as a blueprint for the development team to build out new features or functionality.
• Design, document and execute test plans and procedures to ensure thorough testing before deployment.
• Demonstrate ability to document customer facing materials for new features and functionality.

Conoscenze

Analytical skills

Web applications

English communication

Time management

Project planning

Self-starter

Learning ability

Descrizione del lavoro

Bizowie is seeking a full-time Software Analyst to join the Pittsburgh-based Bizowie Cloud ERP team. The role focuses on understanding customer needs, analyzing issues, and helping design and test new features for the cloud ERP platform.

Ideal candidates have 2+ years in analytics, strong critical thinking, project planning, and solid English communication. Knowledge of accounting concepts and manufacturing/distribution is a plus.