ERP Dev Support Analyst (remote)

Bizowie Cloud ERP; Pittsburgh (Allegheny County); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Bizowie is seeking a full-time Software Analyst to join the Pittsburgh-based Bizowie Cloud ERP team. The role focuses on understanding customer needs, analyzing issues, and helping design and test new features for the cloud ERP platform.

Ideal candidates have 2+ years in analytics, strong critical thinking, project planning, and solid English communication. Knowledge of accounting concepts and manufacturing/distribution is a plus.

Formación

• 2+ years of experience in an analytical role.
• Self-starter with the ability and willingness to learn complex products and business processes.
• Exceptional critical thinking skills.
• Excellent time management and project planning skills.
• Highly technically adept with web applications.
• Excellent verbal and written English communication.
• Experience with accounting concepts; manufacturing/distribution knowledge is a plus.
• Forward thinker who looks to streamline and orchestrate processes.

Responsabilidades

• Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements.
• Demonstrate product knowledge by completing complex project work.
• Diagnose, research and analyze customer issues and requests.
• Stay current on new system releases and functionality.
• Create product specifications that serve as a blueprint for the development team to build out new features or functionality.
• Design, document and execute test plans and procedures to ensure thorough testing before deployment.
• Demonstrate ability to document customer facing materials for new features and functionality.

Conocimientos

Analytical skills

Web applications

English communication

Time management

Project planning

Self-starter

Learning ability

Descripción del empleo

Bizowie is seeking a full-time, Software Analyst to expand the operationsteam working on our Bizowie Cloud ERP™ platform.

Bizowie is a growing, Pittsburgh-based provider of cloud-based Enterprise Resource Planning (ERP) solutions for mid-market manufacturers, distributors, and online retailers. Our solutions empower our customers to automate tedious business processes, improve employee productivity, and make faster business decisions through real-time insights into financial and operational activities.

Job responsibilities include:

• Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements
• Demonstrate product knowledge by completing complexproject work
• Diagnose, research and analyze customer issues and requests
• Stay current on new system releases and functionality
• Create product specificationsthat serve as a blueprint for the development team to build out new features or functionality
• Design, document and execute test plans andprocedures to ensure that all aspects of the software are thoroughly tested before deployment
• Demonstrate ability to document customer facing materials for new features and functionality

Qualifications:

• 2+ years experience in an analytical role
• Self-starter with the ability and willingness to learn complex products and business processes
• Exceptional critical thinking skills
• Excellent time management and project planning skills
• Highly technically adept, experienced with web applications
• Excellent verbal and written English communication
• Experience withaccounting concepts, manufacturing/distribution a plus
• Forward thinker who consistently works to streamline and better orchestrate process