Enterprise CRM Product Owner — Strategic Platform Lead

BNY; Pittsburgh (Allegheny County); Sur place; USD 110 000 - 165 000; Plein temps

Résumé du poste

BNY is seeking a Senior Specialist to join the Enterprise CRM product team in Pittsburgh, PA. You will drive the product lifecycle, from requirements discovery to backlog management and Agile delivery, partnering with stakeholders and technology teams to deliver scalable solutions for clients and employees.

The role emphasizes collaboration, user adoption, and ongoing platform improvements, with a focus on aligning initiatives with business objectives and delivering measurable value.

Qualifications

• 3–5+ years in enterprise software, digital products, or CRM platforms.
• Experience gathering requirements and prioritizing with tech teams.
• Strong communication and problem‑solving skills.

Responsabilités

• Lead requirements gathering and user story development for enterprise initiatives.
• Manage backlogs, prioritization, and release planning in Agile delivery.
• Collaborate with engineering to ensure design, testing, and implementation success.
• Analyze usage trends to improve user experience and adoption.
• Translate business needs into scalable technology solutions.

Connaissances

Enterprise CRM

Agile backlog

Stakeholder management

Requirements gathering

Formation

Bachelor's degree in Business/Technology/IS

Outils

CRM platforms

Description du poste

BNY is seeking a Senior Specialist to join the Enterprise CRM product team in Pittsburgh, PA. You will drive the product lifecycle, from requirements discovery to backlog management and Agile delivery, partnering with stakeholders and technology teams to deliver scalable solutions for clients and employees.

The role emphasizes collaboration, user adoption, and ongoing platform improvements, with a focus on aligning initiatives with business objectives and delivering measurable value.