ERP Application Support Specialist (Swarm Team)
ECI Software Solutions, Inc.
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Job summary
ECI Software Solutions, Inc. is seeking an Application Support Technician to join our swarm support model, delivering exceptional experiences across Manufacturing, Building Supply, and Device Management portfolios.
You will diagnose and resolve software issues, collaborate with cross-functional teams, and share knowledge to improve service delivery. Responsibilities include frontline customer support via email, phone or chat, maintaining product expertise, and proactive communication with
Job description
ECI Software Solutions, Inc. is seeking an Application Support Technician to join our swarm support model, delivering exceptional experiences across Manufacturing, Building Supply, and Device Management portfolios.
You will diagnose and resolve software issues, collaborate with cross-functional teams, and share knowledge to improve service delivery. Responsibilities include frontline customer support via email, phone or chat, maintaining product expertise, and proactive communication with
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