ERP Application Engineer II (24/7 Manufacturing)

RBC Bearings; Oxford (AL); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K match

Paid time off

Job summary

RBC Bearings Incorporated is seeking an Application Developer II for Oxford, CT to support ERP systems, reports, and integrations. The role involves working with end users, vendors, and IT partners to resolve software issues, design ERP changes, and maintain documentation.

The ideal candidate will write complex SQL queries, have strong SQL/DBMS knowledge, and demonstrate excellent troubleshooting and communication skills in a demanding client-centric environment.

Qualifications

• Bachelor’s degree preferred in IT related field.
• High School Diploma with 5+ years of relevant work experience; 3+ years with Associates
• Knowledge of Windows Server (2019 and newer)
• Knowledge of various DBMS
• Experience troubleshooting desktop operating systems
• Programming and debugging skills
• Excellent troubleshooting skills
• Excellent research skills
• Technical documentation skills
• Strong written and oral communication with senior management and technical staff

Responsibilities

• Provides training, troubleshooting, and support to software application users
• Coordinate processing of incoming IT requests via telephone and e-mail to ensure courteous, timely resolution
• Liaise with third parties and IT partners to resolve issues
• Design and implement changes to the ERP system
• Track and manage changes to the application software per Change Management process
• Document the help desk process from issue to resolution
• Determine severity of incidents and escalate accordingly
• Keep requester informed of progress
• Ensure resolutions meet user requirements and SLAs
• Support a 24x7 manufacturing environment
• Support various software and ERP systems
• Write complex SQL queries
• Provide outstanding customer service with excellent communication
• Prioritize workload and document using IT ticketing system
• Work independently under supervision
• Possess 7+ years of experience (5+ with Bachelor)
• Know Windows Server 2019+ and IBM iSeries
• Experience with desktop OS
• Technical documentation skills
• Interacting with senior management professionally

Skills

Troubleshooting

Communication

SQL

Research

Documentation

Independent work

Education

Bachelor’s degree in IT field

High School Diploma

Tools

Visual Studio

VB.net

C#

PHP

VBA

GitHub

Oracle PL/SQL

SQL Server T/SQL

DB2

COBOL

SSIS

SSRS

SSAS

Job description

RBC Bearings Incorporated is seeking an Application Developer II for Oxford, CT to support ERP systems, reports, and integrations. The role involves working with end users, vendors, and IT partners to resolve software issues, design ERP changes, and maintain documentation.

The ideal candidate will write complex SQL queries, have strong SQL/DBMS knowledge, and demonstrate excellent troubleshooting and communication skills in a demanding client-centric environment.