ERP Administrator I

Graphic-Products; Beaverton (OR); On-site; USD 80,000 - 90,000; Full time

Job summary

Graphic Products in Beaverton, OR seeks an ERP Administrator I to support Acumatica ERP administration, user support, and system configuration. You will work with IT and business teams to ensure reliable, secure operations and accurate data across ERP modules.

Responsibilities include testing changes, managing user accounts and security, documenting issues, and helping translate business needs into ERP changes. Associates or bachelor's in IT or related field required.

Qualifications

• Experience with ERP systems, databases, or business applications.
• Strong analytical, troubleshooting, and organizational skills.
• Effective written, verbal, and customer-service skills.
• Ability to document technical and business processes clearly.
• Familiarity with Acumatica or ERP platforms is a plus.

Responsibilities

• Assist daily administration and support of Acumatica ERP.
• Provide first-line support and troubleshoot issues.
• Document findings and escalate complex problems.
• Assist with system configuration and routine changes.
• Collaborate with departments to document requirements and translate them into configurations.

Skills

Analytical skills

Troubleshooting

Documentation

Customer-service

Acumatica learning ability

Multi-tasking

Education

Associate or bachelor’s degree in IT/IS/Business/Accounting or related

Tools

Acumatica

SQL

Microsoft Excel

Microsoft 365

Job description

Human Resources Active - Regular full-time Professional Beaverton, OR, US

Salary Range: $80,000.00 To $90,000.00 Annually

Summary/Objective

The ERP Administrator I supports the administration, maintenance, and improvement of Graphic Products’ Acumatica ERP environment. This position provides first-line user support, assists with system configuration and security, performs testing, maintains documentation, and supports data quality and system integrations.

Working with IT and business users, the ERP Administrator I helps resolve system issues and ensures the ERP environment supports company operations effectively, reliably, and securely.

Essential functions

ERP Administration and Support

• Assist with daily administration and support of Acumatica ERP under the guidance and oversight of senior IT staff.
• Provide first-line support and troubleshoot functional and technical issues.
• Document findings, resolve routine problems, and elevate complex issues.
• Assist with system configuration and routine administrative changes.
• Identify recurring issues and opportunities for improvement.

User and Security Administration

• Create and maintain authorized ERP user accounts.
• Assist with roles, permissions, and access reviews and configuration.
• Support compliance with company security and access requirements.

Business Process Support

• Work with Accounting, Manufacturing, Sales, Operations, and other departments to understand ERP-related processes.
• Gather and document requirements for system changes.
• Identify opportunities to improve processes using existing ERP capabilities.
• Help translate business needs into configuration or enhancement requests.

Testing and Change Management

• Test ERP configurations, enhancements, integrations, and updates.
• Perform validation and regression testing.
• Help users test changes affecting their processes.
• Support implementation and adoption of approved changes.
• Assist with ERP upgrades, and improvement projects.

Data and Reporting Support

• Help maintain accurate and consistent ERP data.
• Assist with data imports, exports, and validation.
• Help support data flows between Acumatica and connected systems.
• Help maintain data standards across business applications.
• Assist users with ERP reports, inquiries, and data extracts.
• Use Excel and other tools to analyze and validate data.
• Develop knowledge of ERP database structures and relationships.

Documentation and Training

• Maintain procedures, configuration records, troubleshooting notes, and knowledge articles.
• Document recurring problems and resolutions.
• Create instructions for common ERP processes.
• Assist with user training and promote consistent system practices.

Required Skills/Abilities:

• Basic knowledge of ERP systems, databases, or business applications.
• Strong analytical, troubleshooting, and organizational skills.
• Strong attention to detail and data accuracy.
• Effective written, verbal, and customer-service skills.
• Ability to document technical and business processes clearly.
• Proficiency with Microsoft Excel and Microsoft 365.
• Ability to learn Acumatica and related business systems.
• Ability to manage multiple assignments and work with technical and non-technical users.

Preferred qualifications

• Experience with Acumatica or another ERP platform.
• Familiarity with SQL, data imports, APIs, or system integrations.
• Exposure to accounting, manufacturing, inventory, purchasing, order processing, or warehouse operations.
• Experience with reporting or business‑intelligence tools.
• Analytical problem-solving
• Customer-service orientation
• Clear documentation and communication
• Business‑process and data‑quality awareness
• Organization and prioritization
• Independent and collaborative work
• Willingness to learn and accept increasing responsibility
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds at times

Required education and experience

• Associate or bachelor’s degree in Information Technology, Information Systems, Business, Accounting, or a related field; or equivalent education and experience.