ERP Administrator I

DuraLabel; Beaverton (OR); On-site; USD 80,000 - 90,000; Full time

Job summary

Graphic Products seeks an ERP Administrator I to support Acumatica ERP operations, including configuration, testing, security, data quality, and integrations. This role partners with IT and business users to resolve issues and improve ERP performance.

You will assist daily administration, end-user support, and documentation, helping ensure ERP availability and reliable operations across Accounting, Manufacturing, Sales, and Operations. 1–2 years preferred.

Qualifications

• Basic knowledge of ERP systems, databases, or business applications.
• Strong analytical, troubleshooting, and organizational skills.
• Strong attention to detail and data accuracy.
• Effective written, verbal, and customer-service skills.
• Ability to document technical and business processes clearly.
• Proficiency with Microsoft Excel and Microsoft 365.
• Ability to learn Acumatica and related systems.
• Ability to manage multiple assignments with both technical and non-technical users.

Responsibilities

• Assist with daily administration and support of Acumatica ERP.
• Provide first-line support and troubleshoot issues.
• Document findings and escalate complex problems.
• Assist with system configuration and administrative changes.
• Collaborate with accounting, manufacturing and other departments on ERP processes.
• Test ERP configurations, enhancements, integrations, and updates.
• Support ERP upgrades and improvement projects.
• Help users test changes and adopt approved changes.
• Assist with data imports/exports and data quality.

Skills

ERP systems knowledge

Analytical troubleshooting

Data accuracy

Excel & MS 365

Documentation skills

Learning Acumatica

Education

Associate or bachelor’s degree in IT/IS/Business/Accounting

Tools

Acumatica ERP

SQL basics

APIs/integrations

Excel/Power BI

Job description

Human Resources Active - Regular full-time Professional Beaverton, OR, US

4 days ago Requisition ID: 1196

Salary Range: $80,000.00 To $90,000.00 Annually

Summary/Objective

The ERP Administrator I supports the administration, maintenance, and improvement of Graphic Products’ Acumatica ERP environment. This position provides first-line user support, assists with system configuration and security, performs testing, maintains documentation, and supports data quality and system integrations.

Working with IT and business users, the ERP Administrator I helps resolve system issues and ensures the ERP environment supports company operations effectively, reliably, and securely.

Essential functions

ERP Administration and Support

• Assist with daily administration and support of Acumatica ERP under the guidance and oversight of senior IT staff.
• Provide first-line support and troubleshoot functional and technical issues.
• Document findings, resolve routine problems, and **escalate** complex issues.
• Assist with system configuration and routine administrative changes.
• Identify recurring issues and opportunities for improvement.

User and Security Administration

• Create and maintain authorized ERP user accounts.
• Assist with roles, permissions, and access reviews and configuration.
• Support compliance with company security and access requirements.

Business Process Support

• Work with Accounting, Manufacturing, Sales, Operations, and other departments to understand ERP-related processes.
• Gather and document requirements for system changes.
• Identify opportunities to improve processes using existing ERP capabilities.
• Help translate business needs into configuration or enhancement requests.

Testing and Change Management

• Test ERP configurations, enhancements, integrations, and updates.
• Perform validation and regression testing.
• Help users test changes affecting their processes.
• Support implementation and adoption of approved changes.
• Assist with ERP upgrades, and improvement projects.

Data and Reporting Support

• Help maintain accurate and consistent ERP data.
• Assist with data imports, exports, and validation.
• Help support data flows between Acumatica and connected systems.
• Help maintain data standards across business applications.
• Assist users with ERP reports, inquiries, and data extracts.
• Use Excel and other tools to analyze and validate data.
• Develop knowledge of ERP database structures and relationships.

Documentation and Training

• Maintain procedures, configuration records, troubleshooting notes, and knowledge articles.
• Document recurring problems and resolutions.
• Create instructions for common ERP processes.
• Assist with user training and promote consistent system practices.

Required Skills/Abilities:

• Basic knowledge of ERP systems, databases, or business applications.
• Strong analytical, troubleshooting, and organizational skills.
• Strong attention to detail and data accuracy.
• Effective written, verbal, and customer-service skills.
• Ability to document technical and business processes clearly.
• Proficiency with Microsoft Excel and Microsoft 365.
• Ability to learn Acumatica and related business systems.
• Ability to manage multiple assignments and work with technical and non-technical users.

Preferred qualifications

• Experience with Acumatica or another ERP platform.
• Familiarity with SQL, data imports, APIs, or system integrations.
• Exposure to accounting, manufacturing, inventory, purchasing, order processing, or warehouse operations.
• Experience with reporting or business-intelligence tools.
• Analytical problem-solving
• Customer-service orientation
• Clear documentation and communication
• Business-process and data-quality awareness
• Organization and prioritization
• Independent and collaborative work
• Willingness to learn and accept increasing responsibility
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds at times

Required education and experience

• Associate or bachelor’s degree in Information Technology, Information Systems, Business, Accounting, or a related field; or equivalent education and experience.