ERP & 3rd-Party Applications Support Specialist

Moraine Valley Community College

Palos Hills (IL)

On-site

USD 54,000 - 72,000

Full time

14 days+

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Benefits offered by this job

Health, Dental, Vision
Life insurance
Disability insurance
Tuition reimbursement
Tuition waiver
SURS Retirement plan
Vacation Days
Holidays
Sick Leave
Personal days
Bereavement days

Job summary

Moraine Valley Community College is seeking an Applications Support Specialist (IT) to maintain and support third-party applications that integrate with Ellucian Colleague ERP. You will work on-site at the Main Campus in Palos Hills, IL, providing technical support and collaborating with IT staff to implement software updates.

The role requires a Bachelor's degree and 1–3 years in end-user computing, with strong communication and analytical skills.

Qualifications

  • Bachelor's degree required.
  • 1-3 years’ experience in an end-user computing environment.
  • Experience with PC and/or Apple Mac microcomputers.

Responsibilities

  • Maintain and support 3rd-party applications integrated with Ellucian Colleague ERP.
  • Collaborate with vendor support to resolve application issues.
  • Work with IT staff to implement and maintain 3rd-party software.
  • Provide technical support over the phone and in person.
  • Assist testing and integration of 3rd-party apps with the college ERP.
  • Document third-party application processes and procedures.

Skills

Communication skills
Analytical thinking
Independent work
Customer service

Education

Bachelor's degree

Tools

Ellucian Colleague
CRM systems
Ticketing systems

Job description

Moraine Valley Community College is seeking an Applications Support Specialist (IT) to maintain and support third-party applications that integrate with Ellucian Colleague ERP. You will work on-site at the Main Campus in Palos Hills, IL, providing technical support and collaborating with IT staff to implement software updates.

The role requires a Bachelor's degree and 1–3 years in end-user computing, with strong communication and analytical skills.

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