ER Unit Secretary: Fast-Paced Care & Admin Support

Regional West Medical Services; Scottsbluff (NE); On-site; USD 29,000 - 38,000; Full time

Job summary

Regional West Medical Services in Scottsbluff, NE is seeking a Unit Secretary in the Emergency Department to provide clerical and reception support, helping nurses, physicians, patients, and families.

You will answer phones, greet patients, enter orders, maintain records, and coordinate tests while communicating important information to the care team.

A positive, organized, confidential environment is essential, with collaboration across departments and a focus on patient experience.

Qualifications

• High school diploma or equivalent required.
• Basic computer and data entry skills.
• Strong communication and customer service abilities.
• Ability to multitask and stay organized in a fast-paced environment.
• Ability to work collaboratively with patients, families, physicians, and healthcare staff.
• American Heart Association Basic Life Support (BLS) certification required upon hire.

Responsibilities

• Answer phones, greet and assist patients and visitors.
• Enter and process medical orders, maintain patient records, schedule tests and procedures, and ensure information is communicated promptly.
• Coordinate patient care activities while maintaining confidentiality and balancing priorities.
• Collaborate with nurses, physicians, and other departments to support efficient operations.

Skills

Basic computer and data entry

Strong communication and customer serv

Multitasking

Collaborative teamwork

Education

High school diploma or equivalent

Job description

Regional West Medical Services in Scottsbluff, NE is seeking a Unit Secretary in the Emergency Department to provide clerical and reception support, helping nurses, physicians, patients, and families.

You will answer phones, greet patients, enter orders, maintain records, and coordinate tests while communicating important information to the care team.

A positive, organized, confidential environment is essential, with collaboration across departments and a focus on patient experience.