ER Unit Secretary: Fast-Paced Patient Care Admin

Northwestern Medicine; Palos Park (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Northwestern Medicine is seeking a Unit Secretary to support nursing units by handling clerical duties and ensuring smooth communication under the supervision of the Clinical Nurse Manager/Charge Nurse.

Responsibilities include accurate data entry in Meditech, aiding in patient and family communication, and maintaining confidentiality while upholding CARE standards. The role emphasizes teamwork and adherence to hospital policies and safety procedures.

Qualifications

• General clerical skills and typing ability required.
• Some medical background and knowledge of medical terminology preferred.
• Knowledge of computer and printer operations and features preferred.

Responsibilities

• Creates a positive first impression by greeting customers, remains calm under pressure, is polite and friendly, and responds to customer needs promptly.
• Keeps patients, families, staff informed of delays and communicates that they are a priority.
• Respectful of different cultures, rituals, and beliefs and maintains patient confidentiality.
• Demonstrates teamwork and helps onboard new staff to become part of the team.
• Accurate order entry in Meditech and admission medication reconciliation.

Skills

General clerical skills

Typing ability

Education

High School diploma

Tools

Meditech

Computer and printer operations

Job description

Northwestern Medicine is seeking a Unit Secretary to support nursing units by handling clerical duties and ensuring smooth communication under the supervision of the Clinical Nurse Manager/Charge Nurse.

Responsibilities include accurate data entry in Meditech, aiding in patient and family communication, and maintaining confidentiality while upholding CARE standards. The role emphasizes teamwork and adherence to hospital policies and safety procedures.