ER Unit Communications & Care Coordination Assistant

Cobre Valley Regional Medical Center; Globe (AZ); On-site; USD 20,000 - 29,000; Full time

Job summary

Cobre Valley Regional Medical Center is seeking an ER Unit Secretary to support the ED team and coordinate communications. The role involves phones, transferring patients, and ensuring smooth daily operations under the Director's guidance.

The ideal candidate will have a High School diploma or GED, 1 year of emergency care experience, and CNA/MA with BLS certification. Expect on-site duties with standard hospital hours and exposure to clinical environments.

Qualifications

• High School diploma or GED required.
• 1 year emergency care experience preferred within the last 18 months.
• CNA or MA certification preferred; BLS certification required.

Responsibilities

• Answer phones, coordinate transfers, and page/contact physicians as needed by ED staff.
• Match EMS run sheets to telemetry forms and organize in central box.
• Collaborate with patient care team as an integral ED member.
• Assist nursing staff with transfer arrangements; obtain signatures and ensure paperwork is complete (EMTALA forms, radiology reports, etc.).
• Respond to patient call lights, provide comfort care, and inform the RN of patient needs.
• Stock patient rooms, medication room, and supply room daily as time allows.
• Order supplies from purchasing and central supply and monitor inventory.
• Monitor lab and radiology results to expedite patient care and notify providers.
• Follow up on delays to ensure labs and imaging are completed and results communicated.

Skills

Typing data

Team communication

Documentation

Education

High School diploma or GED

CNA/MA preferred

BLS certification

Job description

Cobre Valley Regional Medical Center is seeking an ER Unit Secretary to support the ED team and coordinate communications. The role involves phones, transferring patients, and ensuring smooth daily operations under the Director's guidance.

The ideal candidate will have a High School diploma or GED, 1 year of emergency care experience, and CNA/MA with BLS certification. Expect on-site duties with standard hospital hours and exposure to clinical environments.