ER Unit Secretary

Cobre Valley Regional Medical Center; Globe (AZ); On-site; USD 20,000 - 29,000; Full time

Job summary

Cobre Valley Regional Medical Center is seeking an ER Unit Secretary to support the ED team and coordinate communications. The role involves phones, transferring patients, and ensuring smooth daily operations under the Director's guidance.

The ideal candidate will have a High School diploma or GED, 1 year of emergency care experience, and CNA/MA with BLS certification. Expect on-site duties with standard hospital hours and exposure to clinical environments.

Qualifications

• High School diploma or GED required.
• 1 year emergency care experience preferred within the last 18 months.
• CNA or MA certification preferred; BLS certification required.

Responsibilities

• Answer phones, coordinate transfers, and page/contact physicians as needed by ED staff.
• Match EMS run sheets to telemetry forms and organize in central box.
• Collaborate with patient care team as an integral ED member.
• Assist nursing staff with transfer arrangements; obtain signatures and ensure paperwork is complete (EMTALA forms, radiology reports, etc.).
• Respond to patient call lights, provide comfort care, and inform the RN of patient needs.
• Stock patient rooms, medication room, and supply room daily as time allows.
• Order supplies from purchasing and central supply and monitor inventory.
• Monitor lab and radiology results to expedite patient care and notify providers.
• Follow up on delays to ensure labs and imaging are completed and results communicated.

Skills

Typing data

Team communication

Documentation

Education

High School diploma or GED

CNA/MA preferred

BLS certification

Job description

Under limited supervision the ER Unit Secretary will interact with all ED staff, and will play a key role in providing a center of communication for the ED team. This individual will also assist in the daily operations of the ED as assigned by the Director. This position adheres to the principles, philosophy, Standards of Performance and the mission of Cobre Valley Regional Medical Center in all aspects of job performance.

Typical Duties And Responsibilities

• Primary duties to include; answering phones, coordinating transfers, and paging/ contacting physicians as needed by the ED physician/staff.
• Match EMS run Sheets to telemetry forms and place them in the pre-hospital coordinators box.
• Functions collaboratively and competently as an integral part of the patient care team.
• Assists nursing staff with transfer arrangements; obtain patients signatures on required documents, make certain paperwork is thorough and complete including the EMTALA transfer form, chart copies, radiology reports and any associated patient information.
• Answers patient call lights, provides comfort care, and informs the primary RN of patient needs.
• Completes daily stocking of patient rooms, medication room (non-pharmacy items), and departmental supply room (as time allows).
• Completes daily ordering of supplies from purchasing and central supply as time allows. Monitors inventory use and provides feedback to Director.
• Monitors timely results of lab and radiology services intended to expedite the care of the patient.
• Once labs and radiology studies are complete, notifies the provider of results and assists in facilitating disposition. If results are delayed, will follow up to make sure the diagnostic was completed they were drawn and sent. If this has been done follow up with lab or radiology to make sure they are in process.

Requirements

Education: High School diploma or GED equivalent.

Experience: Prefer one-year experience in emergency care within the last 18 months.

Licenses: CNA or MA preferred.

Certificates: Current BLS certification.

Computer Skills: Ability to type in data in patient record as requested.

Working Conditions: Exposure to unpleasant sights, smells and infectious diseases possible.

Salary: $17.68 per hour