ER Unit Secretary

CVRMC; Globe (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Cobre Valley Regional Medical Center in Globe, AZ is seeking an ER Unit Secretary to serve as a communication hub for the ED team under limited supervision and to support daily ED operations as directed by the Director.

The role includes answering phones, coordinating transfers, assisting with documentation, monitoring lab and radiology results, and helping with supply management to ensure efficient patient care workflows.

Qualifications

• High School diploma or GED required.
• Prefer one year of emergency care experience within the last 18 months.
• CNA or MA license preferred.
• Current BLS certification.
• Ability to type data into the patient record.

Responsibilities

• Answer phones, coordinate transfers, and page/contact physicians as needed by the ED staff.
• Match EMS run sheets to telemetry forms and place them in the coordinator's box.
• Assist in patient care team as an integral member.
• Assist nursing with transfer arrangements and ensure required paperwork is complete.
• Answer patient call lights, provide comfort, and inform the primary RN of needs.
• Stock patient rooms and supply areas daily as time allows.
• Place orders for supplies and monitor inventory usage.
• Monitor timely lab and radiology results to expedite care.
• Notify providers of results and assist in disposition; follow up if delayed.

Skills

Data entry

Education

High School diploma or GED

CNA license

MA license

Job description

Under limited supervision the ER Unit Secretary will interact with all ED staff, and will play a key role in providing a center of communication for the ED team. This individual will also assist in the daily operations of the ED as assigned by the Director. This position adheres to the principles, philosophy, Standards of Performance and the mission of Cobre Valley Regional Medical Center in all aspects of job performance.

Typical duties and Responsibilities:

1. Primary duties to include; answering phones, coordinating transfers, and paging/ contacting physicians as needed by the ED physician/staff.
2. Match EMS run Sheets to telemetry forms and place them in the pre-hospital coordinators box.
3. Functions collaboratively and competently as an integral part of the patient care team.
4. Assists nursing staff with transfer arrangements; obtain patients signatures on required documents, make certain paperwork is thorough and complete including the EMTALA transfer form, chart copies, radiology reports and any associated patient information.
5. Answers patient call lights, provides comfort care, and informs the primary RN of patient needs.
6. Completes daily stocking of patient rooms, medication room (non-pharmacy items), and departmental supply room (as time allows).
7. Completes daily ordering of supplies from purchasing and central supply as time allows. Monitors inventory use and provides feedback to Director.
8. Monitors timely results of lab and radiology services intended to expedite the care of the patient.
9. Once labs and radiology studies are complete, notifies the provider of results and assists in facilitating disposition. If results are delayed, will follow up to make sure the diagnostic was completed they were drawn and sent. If this has been done follow up with lab or radiology to make sure they are in process.

Requirements:

Education: High School diploma or GED equivalent.

Experience: Prefer one-year experience in emergency care within the last 18 months.

Licenses: CNA or MA preferred.

Certificates: Current BLS certification.

Computer Skills: Ability to type in data in patient record as requested.

Working Conditions: Exposure to unpleasant sights, smells and infectious diseases possible.