ER Unit Clerk – Night Shift, Trauma Care Support

IHA; Boise (ID); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Market-competitive pay

Generous PTO

Benefits beginning day one

Retirement planning & matching

Tuition reimbursement

Job summary

Saint Alphonsus Regional Medical Center in Boise is hiring a Unit Clerk for the Boise Emergency Department. We are seeking a self-driven individual who thrives in a fast-paced, team-focused trauma setting and is eager to learn. Schedule: Three 12-hour shifts (7:00 PM–7:30 AM) between Monday and Thursday.

The role supports non-clinical workflows, maintains EMR documentation, and coordinates communications between staff and patients to ensure efficient unit operations.

Qualifications

• High school diploma or equivalent required.
• Previous hospital or medical office experience preferred.
• Requires basic Medical Terminology and Anatomy. Advanced classes in Medical Terminology and Anatomy preferred.

Responsibilities

• The Unit Clerk will support professional staff in the coordination and completion of non-clinical functions.
• Communicates effectively with team members regarding patient information, messages, and medical documentation.
• Maintains Electronic Medical Records. Facilitates smooth operation of the unit.
• Meets Health System's Guiding Behaviors and Caring Standards including interpersonal communication and professional conduct expectations.
• Ensures the accuracy of documenting services and supplies provided to the patients.
• Understands department charges.
• Performs charge capture and reconciliation processes, as directed.
• Demonstrates ability to look up information in Powerchart.
• Attends charge capture education offerings and completes written education as directed to ensure competencies.
• Maintains the Laptop Charging/ Storage center in area; keeps batteries and devices charged, returns devices to charging bay after use and maintains physical security.
• Acts as a central point of contact for Resolution Center and Desktop Technicians to coordinate repair.
• Creates tickets with the Resolution Center when devices need service or to report a problem.
• Inventories devices assigned to the unit and communicates with other Device Coordinators on device "whereabouts".
• Performs basic trouble shooting techniques on computer devices.
• Answers basic device questions.
• Serves as a liaison between patients, families, and professional staff.
• Receives data and ensures that appropriate processing occurs.
• Assembles and dissembles patients' charts upon admission and discharge.
• Prepares patient charts for transfers to other units.
• Removes non controlled medications from deliver points (such as tube stations) and hands directly to RN or places in secure location.

Education

High school diploma or equivalent

Previous hospital or medical office experience preferred

Basic Medical Terminology and Anatomy knowledge; advanced courses preferred

Tools

Powerchart

Job description

Saint Alphonsus Regional Medical Center in Boise is hiring a Unit Clerk for the Boise Emergency Department. We are seeking a self-driven individual who thrives in a fast-paced, team-focused trauma setting and is eager to learn. Schedule: Three 12-hour shifts (7:00 PM–7:30 AM) between Monday and Thursday.

The role supports non-clinical workflows, maintains EMR documentation, and coordinates communications between staff and patients to ensure efficient unit operations.