ER Technician: Calm, Compassionate Triage & Care

Boston Medical Center; Towson (MD); Sur place; USD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Free parking

MTA subsidy

Onsite fitness center

Pre-paid tuition

Competitive salary and PTO

Health, dental, vision coverage

Retirement plans 401(a)/403(b)

Résumé du poste

GBMC Health Partners in Towson, MD, is seeking compassionate staff to support patients and families within a premier healthcare setting. The role emphasizes accurate triage, patient flow management, and collaboration with RN/MD staff to ensure smooth operations across urgent and emergent care.

The position values strong customer service, data analysis, and interpersonal skills, with a supportive benefits package including parking, tuition assistance, and comprehensive health coverage.

Qualifications

• Minimum of at least 1 year of related field experience.
• Thorough knowledge of triage criteria and care levels.
• Ability to interact courteously with patients, visitors, physicians and staff.
• Strong data analysis and computer skills for logs and reports.

Responsabilités

• Assist with patient triage and manage patient flow in urgent care versus emergent care.
• Collaborate with RN/MD staff to support clinical operations.
• Provide courteous, compassionate interactions with patients and staff.

Connaissances

Customer service

Data analysis

Computer literacy

Multi-tasking

Interpersonal skills

Problem solving

Medical terminology

Description du poste

GBMC Health Partners in Towson, MD, is seeking compassionate staff to support patients and families within a premier healthcare setting. The role emphasizes accurate triage, patient flow management, and collaboration with RN/MD staff to ensure smooth operations across urgent and emergent care.

The position values strong customer service, data analysis, and interpersonal skills, with a supportive benefits package including parking, tuition assistance, and comprehensive health coverage.