Emergency Room Technician I Adult ED FT 7p-7a

Boston Medical Center; Towson (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Free parking

MTA subsidy

Onsite fitness center

Pre-paid tuition

Competitive salary and PTO

Health, dental, vision coverage

Retirement plans 401(a)/403(b)

Job summary

GBMC Health Partners in Towson, MD, is seeking compassionate staff to support patients and families within a premier healthcare setting. The role emphasizes accurate triage, patient flow management, and collaboration with RN/MD staff to ensure smooth operations across urgent and emergent care.

The position values strong customer service, data analysis, and interpersonal skills, with a supportive benefits package including parking, tuition assistance, and comprehensive health coverage.

Qualifications

• Minimum of at least 1 year of related field experience.
• Thorough knowledge of triage criteria and care levels.
• Ability to interact courteously with patients, visitors, physicians and staff.
• Strong data analysis and computer skills for logs and reports.

Responsibilities

• Assist with patient triage and manage patient flow in urgent care versus emergent care.
• Collaborate with RN/MD staff to support clinical operations.
• Provide courteous, compassionate interactions with patients and staff.

Skills

Customer service

Data analysis

Computer literacy

Multi-tasking

Interpersonal skills

Problem solving

Medical terminology

Job description

Minimum of at least (1) years' experience in related field.* Thorough knowledge and understanding of the defined triage criteria, including all levels of care and complaints treated within urgent care versus emergent care.* Skill in customer service techniques.* Skill in using computers.* Skill in data analysis to gather and update statistics, logs, records and reports.* Ability to multi-task and prioritize.* Courteous and compassionate interpersonal skills necessary to interact with patients, visitors, physicians, and other staff.* Skill in problem solving.* Ability to anticipate and prioritize needs of patients and staff and multitask in stressful situations autonomously.* Skill in using computers.* Thorough knowledge of role expectations and scope of practice.* Ability to partner with RN/MD staff.* Knowledge in medical terminology.* Ability to precept othersAbility to walk and stand up to ninety percent (90%) of work time and ability to lift and position patients.*Situated in scenic Towson, GBMC represents more than just a hospital; it's a legacy of over 60 years in premier healthcare. Our beautiful suburban campus is home to a facility with over 250 beds, 23,000 admissions, and 52,000 emergency room visits each year. GBMC is currently seeking talented, compassionate employees to support patients of the communities we serve. GBMC has also been named \"best place to work!\"**At GBMC Health Partners, we don't just provide comprehensive medical care - we build lasting relationships. When it comes to the care of our patients, for us, it's personal. Whether you're a physician leading proactive health strategies, a nurse practitioner providing care, or a medical assistant ensuring seamless operations, your role here is pivotal.***What We Offer:*** Competitive salary and generous paid time off* Free parking* Monthly MTA bus pass subsidy-85% paid by GBMC \"if applicable\"* Company subsidized onsite fitness and wellness center \"if applicable\"* Pre-paid tuition to pursue professional development, additional certifications, and degree programs* Comprehensive health, dental, and vision coverage* 401 (a) and 403 (b) retirement savings plan