ER Registration Specialist - Patient Access

2600 White Plains Hospital Medical Center; United States; On-site; USD 37,000 - 56,000; Full time

Job summary

White Plains Hospital Medical Center is seeking an ER Registrar to greet patients in the Emergency Department, collect demographics and insurance details, verify identities, and document information in the EMR system. The role emphasizes accuracy, HIPAA/EMTALA adherence, and courteous service to patients and families.

Responsibilities include handling co-pays, providing required documentation, and coordinating with interpreters to support non-English speakers.

Qualifications

• High school diploma or GED required.
• 1-3 years hospital experience preferred.
• 1-3 years registration experience in medical setting preferred.
• 1-3 years familiarity with EMR systems; EPIC preferred.
• Ability to type at least 45 words per minute."
• Knowledge of medical insurances.
• Knowledge of medical terminology.
• Must be detail oriented, able to problem solve, multi-task and cover areas as needed.
• Bilingual helpful but not required.
• Patient Financial Svcs Spec - HBI Learning must be completed during onboarding.

Responsibilities

• Greet and receip t patients arriving at ER or ambulance entrance.
• Capture demographics and insurance information; verify two identifiers.
• Enter data into EMR and ensure data accuracy.
• Collect patient co-pays and deposit daily receipts with proper documentation.
• Provide required documents and maintain a clean, safe workstation.
• Coordinate with interpretive services for non-English speakers.
• Escort patients; answer phones promptly and professionally.
• Support registration duties across ER as needed.

Skills

Typing 45 wpm

Medical terminology

Health insurance knowledge

Detail oriented

Problem solving

Multi-tasking

Bilingual (optional)

Education

High School diploma / GED

Tools

EPIC

Job description

White Plains Hospital Medical Center is seeking an ER Registrar to greet patients in the Emergency Department, collect demographics and insurance details, verify identities, and document information in the EMR system. The role emphasizes accuracy, HIPAA/EMTALA adherence, and courteous service to patients and families.

Responsibilities include handling co-pays, providing required documentation, and coordinating with interpreters to support non-English speakers.