ER Registration Specialist - Patient Access

Stony Brook Medicine; Town of Southampton (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

Stony Brook Southampton Hospital is seeking an Associate for Emergency Department (ER) Registration within its Patient Access Services team. The role focuses on accurate patient registration, insurance data collection, and delivering excellent customer service in a fast-paced hospital setting.

The position collaborates with nursing and non-clinical staff to ensure compliant, efficient process flow, maintain HIPAA privacy, and support revenue cycle activities.

Qualifications

• Or in lieu of degree, High School Diploma/GED and two (2) years’ combined experience in Revenue Cycle, Medical Office, or Business Office.
• Strong communication, interpersonal, and multitasking skills.
• Computer literacy and customer service skills.

Responsibilities

• Supports registration functions and general office duties including word processing, copying, filing, faxing, answering phones and data entry.
• Conducts patient interviews to gather and confirm demographic details, insurance data, and financial obligations.
• Explains the content of all required forms and obtains signatures as appropriate.
• Reviews, assesses and evaluates patient registrations to ensure accuracy of demographic and financial information.
• Collects co-payment, deductible, and co-insurance amounts according to patient’s health insurance plan and contractual agreement.

Skills

Communication skills

Interpersonal skills

Multitasking

Education

High School Diploma or GED

Job description

Stony Brook Southampton Hospital is seeking an Associate for Emergency Department (ER) Registration within its Patient Access Services team. The role focuses on accurate patient registration, insurance data collection, and delivering excellent customer service in a fast-paced hospital setting.

The position collaborates with nursing and non-clinical staff to ensure compliant, efficient process flow, maintain HIPAA privacy, and support revenue cycle activities.