ER Registration Specialist — Compassionate Patient Intake

DeTar Healthcare System; Victoria (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

DeTar Healthcare System in Victoria, Texas, is seeking an ER Registrar to manage patient intake and registration in the Emergency Department. You will collect personal, insurance, and medical information, verify details, and ensure confidentiality while delivering excellent service to patients and families.

Responsibilities include greeting patients, registering for emergency services, verifying insurance, obtaining consent signatures, collecting co-pays, and ensuring accurate documentation

Qualifications

• Experience with patient registration and front desk operations.
• Familiarity with insurance verification processes.
• Knowledge of medical terminology.
• Proficiency with EHR/registration software.
• Ability to handle confidential information.

Responsibilities

• Greets patients and families professionally.
• Registers patients for emergency services with required information.
• Verifies patient identity and insurance details.
• Obtains signatures on consent forms after explaining them.
• Assists with insurance coverage verification and billing information.
• Collects co-pays and informs patients of financial obligations.
• Documents thoroughly when patient cannot sign or when a family member signs.
• Compiles paperwork for quick retrieval and processing of visits.
• Places patient armband for proper identification.
• Notifies department or physicians of patient arrival; follows up on delays.
• Maintains communication during emergency codes and alerts staff when plans are in place.
• Performs other duties as assigned; maintains regular attendance; complies with policies.

Skills

Communication

Customer service

Insurance verification

EHR proficiency

Attention to detail

HIPAA awareness

ED environment

Education

Post-secondary education in medical/health administration

Job description

DeTar Healthcare System in Victoria, Texas, is seeking an ER Registrar to manage patient intake and registration in the Emergency Department. You will collect personal, insurance, and medical information, verify details, and ensure confidentiality while delivering excellent service to patients and families.

Responsibilities include greeting patients, registering for emergency services, verifying insurance, obtaining consent signatures, collecting co-pays, and ensuring accurate documentation