ER Patient Access Specialist - PRN

SmartRecruiters, Inc.; Traverse City (MI); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Munson Healthcare in Traverse City, MI, is seeking a Patient Access Representative for the Emergency Department on a PRN, variable-shift schedule. The role involves greeting patients, guiding them to testing and surgical areas, and registering information accurately in the system.

You will work with the ED team, provide courteous service, and support transportation needs as required. A two-year background in customer service or healthcare and an associate degree or equivalent education are

Qualifications

• Associate's degree or 2 years formal education or equivalent experience.
• Two (2) years' work experience in customer service, healthcare or business-related field.

Responsibilities

• Greet and direct patients and families to testing and surgical areas in a courteous and welcoming manner.
• Register patient information accurately in the system and coordinate with staff.
• Assist with transportation for patients, families and visitors as needed.
• Maintain confidentiality and keep work areas orderly.

Skills

Customer service

Healthcare experience

Multi-tasking

Education

Associate's degree or 2 years formal education or equivalent experience

Job description

Munson Healthcare in Traverse City, MI, is seeking a Patient Access Representative for the Emergency Department on a PRN, variable-shift schedule. The role involves greeting patients, guiding them to testing and surgical areas, and registering information accurately in the system.

You will work with the ED team, provide courteous service, and support transportation needs as required. A two-year background in customer service or healthcare and an associate degree or equivalent education are