ER Patient Access & Registration Specialist

Boston Medical Center; Baltimore (MD); On-site; USD 23,000 - 36,000; Full time

Job summary

GBMC HealthCare in Baltimore seeks an admissions clerk to interview ED patients, collect insurance details, complete admission forms, and register patients for inpatients and outpatients. The role requires accuracy, empathy, and the ability to work quickly under pressure.

Candidates should have a high school diploma, familiarity with Epic or similar systems, and solid data-entry skills. Experience in emergency department workflows and knowledge of insurance billing are preferred.

Qualifications

• Interview patients presenting for medical emergencies and gather information.
• Accurately register and document patient details and insurance information.
• Maintain patient privacy and follow HIPAA guidelines.

Responsibilities

• Completes arrival and registration for ED patients and others.
• Verifies demographics and insurance information; collects co-pays.
• Uses Epic/Real-Time Eligibility to confirm benefits; Escalates when needed.
• Provides excellent customer service and supports hospital Information Desks.
• Entrains patient data into computer systems and prints IDs/bracelets.

Skills

Interviewing patients

Teamwork

Insurance knowledge

Data entry

Medical terminology

Communication

Education

High School Diploma or GED

Tools

Epic

Watch Child

OnBase

Outlook

Excel

Job description

GBMC HealthCare in Baltimore seeks an admissions clerk to interview ED patients, collect insurance details, complete admission forms, and register patients for inpatients and outpatients. The role requires accuracy, empathy, and the ability to work quickly under pressure.

Candidates should have a high school diploma, familiarity with Epic or similar systems, and solid data-entry skills. Experience in emergency department workflows and knowledge of insurance billing are preferred.