ER Intake & Registration Specialist

Community Health Systems; Naples (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Community Health Systems is seeking an ER Registrar to manage patient intake and registration in the Emergency Department. You will collect personal, insurance, and medical information, verify details, and ensure confidentiality while delivering compassionate service.

The position involves verifying insurance, obtaining consent, updating records, and coordinating with clinical and administrative teams to support efficient patient flow.

Qualifications

• Post-secondary education in medical office administration preferred
• 0-2 years of healthcare registration or front desk experience preferred
• Strong communication and customer service skills required

Responsibilities

• Greet patients and families professionally and courteously
• Register patients for emergency services and collect required information
• Verify identity and insurance details and update patient records
• Obtain signatures on consent forms and explain each consent
• Verify insurance coverage and eligibility for billing
• Collect co-pays or deductibles and explain financial obligations
• Explain insurance requirements and assist with questions
• Document when patients cannot sign consent and involve nursing staff as needed
• Communicate with department staff during emergencies and codes
• Maintain accurate documentation for quick retrieval of visits
• Maintain patient identification with armbands and proper processing of arrivals

Skills

Customer service

Communication

Attention to detail

Confidentiality

Stress management

Education

Post-secondary medical office administration

Tools

EHR software

Registration software

Job description

Community Health Systems is seeking an ER Registrar to manage patient intake and registration in the Emergency Department. You will collect personal, insurance, and medical information, verify details, and ensure confidentiality while delivering compassionate service.

The position involves verifying insurance, obtaining consent, updating records, and coordinating with clinical and administrative teams to support efficient patient flow.